Plan your villa stay — quick booking
Fast availability checks • Tailored proposals
Share your dates, nights, guest count and budget — our concierge will confirm availability, propose options and manage the booking from A to Z.
We’re here to help you plan every detail
Get in touch with our concierge
Our booking team is available to assist with availability checks, customised quotes and VIP arrangements. Please include dates, number of nights, guests and your budget in your message so we can respond quickly.
Coordonnées
Contactez-nous directement
reservations@luxuryretreats.example
Téléphone
+44 20 7946 0958
Adresse
Private office — address provided after initial contact
Choose the fastest route to secure your villa
How would you like to book?
Concierge Request
Personalised service & best-fit proposals
- Tailored villa matches✓
- Custom quotes based on your budget✓
- VIP services and extras✓
Book from Our Portfolio
Browse available villas & direct booking
- Complete villa listings✓
- Instant availability for selected properties✓
General Contact
Questions, partnerships or custom requests
- Agency information✓
- Corporate and event enquiries✓
Steps, payments and policies — clear and concise
Booking FAQs
What are the steps to request a booking?
What are the steps to request a booking?
- Send your preferred dates, number of nights, guest count and budget.
- Our concierge checks availability and proposes 1–3 options.
- You select a villa and confirm terms.
- We handle contract, payment instructions and any extras (chef, transfers, concierge).
What payment methods do you accept and when is payment due?
What payment methods do you accept and when is payment due?
Payment methods: bank transfer, major credit cards, and secure online payment (details provided in proposal).
Typical schedule: a 30% deposit secures the booking unless otherwise stated. Final balance is due 45–30 days before arrival depending on the villa’s policy.
What is your cancellation policy?
What is your cancellation policy?
Cancellations depend on each villa's policy; we always outline the terms in your proposal.
- Standard: Partial refund if canceled more than 60 days before arrival.
- Short notice: Reduced or no refund within 30–45 days of arrival.
We recommend travel insurance for full protection.
Can you arrange VIP services and special requests?
Can you arrange VIP services and special requests?
Yes. We coordinate a range of VIP services including private chefs, airport transfers, yacht charters, event planning and bespoke experiences. Tell us your needs at the request stage so we can provide accurate quotes and availability.
Do you require a security deposit?
Do you require a security deposit?
Most villas require a security deposit or a pre-authorization on a credit card. This amount and the hold period will be detailed in the booking confirmation. We always aim to clarify all holds and potential charges before payment.
How long does it take to receive a booking proposal?
How long does it take to receive a booking proposal?
We typically return a tailored availability and pricing proposal within 24–48 hours of receiving complete request details (dates, nights, guests, budget). For peak season requests, we strive for a same-day response when possible.
Full-service support for a seamless villa experience
What our booking concierge provides
Personalised Matching
We shortlist villas based on your group size, style preferences and budget to save you time and ensure the best fit.
Transparent Pricing
Clear breakdown of rates, taxes, service fees and optional extras so there are no surprises.
Secure Payments & Contracts
We manage deposits, final payments and contractual details with secure, documented procedures.
VIP Extras & Logistics
From private chefs to transfers and event planning — we coordinate reliable local suppliers.
Fast Availability Checks
Quick responses to hold a property or provide alternative dates to match your schedule.
Post-booking Support
Dedicated contact for any on-stay requests and troubleshooting, before and during your visit.
What our guests say
"The concierge found us the perfect villa within 24 hours. The proposal matched our budget and the private chef recommendation made our trip unforgettable."
"Excellent communication and seamless payments. The team handled our last-minute change and organised transfers without hassle."
"Professional service and great attention to detail. VIP experiences arranged as requested — highly recommended for stress-free luxury stays."
"Quick proposals and transparent pricing. We appreciated the clear payment schedule and the follow-up support during our stay."
Ready to start your booking?
Request availability and receive a tailored proposal from our concierge. Fast responses and VIP options available.